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Item #:
224489761
TruVoice HD-550 Dual Headset Bundle for Desk Phones | Training | Supervising | Coaching for Office and Call Center - Compatible with All Phones
Item #:
224489761
GHS 4088
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Product Details
- All-in-one headset training solution for 2 users to connect to a call simultaneously
- Includes 2 premium double ear headsets with noise-canceling microphone and smart lead
- Quick and easy setup with training Y cable and RJ9 smart bottom cable
- Features in-line call control and mute function for trainer's full call control
- Compatible with 99% of phones with RJ9 headset port and all main UC and phone applications
- Premium features include noise-canceling microphone, high-definition speakers, and lightweight design
| Brand Name | TruVoice |
| Model Number | HD550 (Duo) |
| Model Name | Phone Training Solution |
| Built-In Media | Adapter, Cable, Ear Cushions, Headband, User Manual |
| Age Range Description | Adult |
| Customer Package Type | FFP |
| Number of Items | 2 |
| UPC | 713289412722 |
| Manufacturer | TruVoice |
| Is Autographed | No |
| Color | Black and Silver |
| Style Name | Black and Silver, On-Ear |
| Theme | Music |
| Unit Count | 2.0 Count |
| Impedance | 300 Ohms |
| Noise Control | Environmental Noise Cancellation |
| Audio Driver Type | Dynamic Driver |
| Frequency Range | 20 Hz - 20,000 Hz |
| Enclosure Material | Aluminum |
| Antenna Location | Calling, Music |
| Compatible Devices | Phones, PCs, Softphones |
| Cable Features | Retractable |
| Headphone Jack | RJ9 / RJ11 |
| Connectivity Technology | Wired |
| Wireless Technology | Bluetooth |
| Bluetooth Version | 5.0 |
| Headphones Ear Placement | On Ear |
| Headphone Folding Features | Over Ear |
| Earpiece Shape | Angled ear hook or wing |
| Control Type | Call Control |
| Control Method | Touch |
| Brand | TruVoice |
| Ear Placement | On Ear |
| Form Factor | Over Ear |
| Item Weight | 2.5 lbs (1.13 kg) |
Product Description
TruVoice HD-550 Dual Headset Bundle for Desk Phones | Training | Supervising | Coaching for Office and Call Center - Compatible with All Phones Including Yealink, Polycom, Poly, Mitel, Cisco, Avaya
Have any Query? Chat with us
Customer Questions & Answers
-
Question:
What is included in the TruVoice Agent Headset Training Solution?
Answer: The TruVoice Agent Headset Training Solution includes two HD-550 Premium Double Ear Headsets, both featuring noise-canceling microphones. Additionally, it comes with a training cord and a smart lead designed to streamline the training process. This comprehensive setup allows trainers to clearly communicate with new agents while minimizing background noise. Ideal for call centers and training environments, the dual headsets let both the trainer and trainee engage effectively, enhancing the overall training experience. -
Question:
How does the noise-canceling feature enhance the headset's performance?
Answer: The noise-canceling feature of the TruVoice HD-550 headsets significantly reduces ambient noise, allowing users to focus on conversations without distractions. This is especially important in busy environments like call centers, where multiple conversations occur simultaneously. By filtering out unwanted sounds, the headset ensures clear audio quality, improving both clarity in communication and the overall learning experience during training sessions. -
Question:
Are the TruVoice headsets comfortable for long training sessions?
Answer: Yes, the TruVoice HD-550 headsets are designed for extended use, featuring padded ear cushions and an adjustable headband for optimal comfort. This makes them suitable for long training sessions where comfort is essential for maintaining concentration and minimizing fatigue. Trainers and trainees can focus on their tasks without the distraction of discomfort, resulting in a more productive training environment. -
Question:
Can the TruVoice Agent Headset Training Solution be used for remote training?
Answer: Absolutely, the TruVoice Agent Headset Training Solution is compatible with various devices, making it ideal for remote training scenarios. Whether you're using a computer, VoIP phone, or other communication tools, these headsets ensure clear audio quality. With the rise in remote work and training, these headsets facilitate effective communication between trainers and trainees, fostering a seamless learning experience regardless of location. -
Question:
What is the benefit of using a training cord with the headsets?
Answer: The training cord provided in the TruVoice solution enhances the training process by enabling multiple users to listen to the same conversation simultaneously. It allows the trainer to deliver real-time feedback while the trainee is on the call. This setup is highly beneficial in honing call handling skills, allowing for immediate critique and suggestions that can lead to faster learning and improved performance in real-world scenarios. -
Question:
Can the noise-canceling microphone be adjusted?
Answer: Yes, the noise-canceling microphone on the TruVoice HD-550 headsets can be adjusted to ensure optimal positioning. This is crucial for capturing clear audio while filtering out background noise. Trainees can position the mic comfortably according to their preferences, which helps maintain focus and enhances clarity during conversations, whether they're interacting with customers or participating in training sessions. -
Question:
Are the headsets compatible with multiple devices?
Answer: Yes, the TruVoice HD-550 headsets are designed for versatility and compatibility with various devices, including phones and computers. This feature allows for seamless integration into any training or communication setup. Whether you're conducting training via a laptop, desktop, or telecommunication device, these headsets ensure you receive high-quality audio without technical hassles. -
Question:
Is this training solution suitable for both new and experienced agents?
Answer: Definitely! The TruVoice Agent Headset Training Solution is beneficial for both new and experienced agents. New agents gain insights and improve their skills through immediate feedback from trainers, while experienced agents can refine their techniques and assist in training sessions. This dual-use capability enhances the overall training environment, enabling a collaborative approach to skill development and knowledge sharing. -
Question:
What settings are ideal for using the TruVoice headsets?
Answer: The TruVoice HD-550 headsets are perfect for settings such as call centers, training rooms, and home offices. In a call center, their noise-canceling feature ensures clarity amidst background noise. For training, the dual setup promotes effective interaction between trainers and trainees. They are also suitable for remote work environments, making them a versatile choice for various professional settings. -
Question:
Where can I buy the TruVoice Agent Headset Training Solution in Ghana?
Answer: You can buy the TruVoice Agent Headset Training Solution, which includes 2 x HD-550 Premium Double Ear Headsets, a training cord, and a smart lead, on Ubuy. Ubuy provides a convenient platform for purchasing this product in Ghana, ensuring a straightforward shopping experience along with excellent customer support.
TruVoice Headsets HD550 (Duo) Editorial Review
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GHS 4088
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